Profile
Leadership
Ximena Duarte
Store Manager
Rodrigo Peña
AP Manager
+52 55 5283 4700
Store Line
Emergency Contacts
Rodrigo Peña
AP Manager
SSC Polanco Sector
Local PD
Current Weather
70°F
Rain · AQI 96
Wind
8 mph
Humidity
78%
Precip
70%
Risk Profile
Internal reporting only — no crime feed
Moderate exposure driven by heavy tourist foot traffic around the Mexico City location. Seasonal peaks and after-dark egress routes are the primary contributing factors.
Open Incidents
No open incidents
Nothing active at this location.
Feed Coverage
Both crime feeds are US-only. This site receives global weather alerting and Salora store reporting; local crime intelligence requires a regional data partner (roadmap).
Nearby Crime Records (7d)
No nearby crime events
Nothing reported within the monitoring radius this week.
Documents
Mexico City — El Palacio de Hierro — Sales Floor & BOH Plan
4.6 MB · updated by Corporate Facilities
Mexico City — El Palacio de Hierro — Emergency Action Plan
2.2 MB · updated by Rodrigo Peña
Smash-and-Grab Response SOP v4.2
1.8 MB · updated by Priya Natarajan
Boutique Emergency Evacuation Playbook
3.1 MB · updated by GSOC Documentation
AP Incident Escalation Policy 2026
640 KB · updated by Helena Fischer
De-escalation & Client Safety Training
12.4 MB · updated by L&D — Asset Protection