Alerting & Communications
Multi-channel broadcast with acknowledgment tracking — plus secure store messaging
Broadcasts (72h)
6
across push, SMS, email and voice
Ack Rate
71%
5 of 7 required acks received
Median Time-to-Ack
11m
send → store acknowledgment
Pending Acks
2
escalation timers running
Sent Broadcasts
UrgentPushSMSJul 12, 5:44 PM · Alex Moreau, GSOC Director
Armed robbery advisory — hold deliveries, staff the vestibule
Live P1 (unverified): armed robbery reported at a jewelry buyer's office on W Grand Ave, 1.2 mi from your location, suspects mobile in a waiting vehicle. Effective immediately: hold all deliveries, keep vestibule doors staffed, move high-value trays off window displays, and report any vehicle loitering on Oak St to GSOC. Acknowledge receipt.
Escalation policy
No ack in 10 min → automated voice call to AP manager, then regional director
Delivery & acknowledgment
0/1 acked
Chicago — Oak StreetDelivered